Refund Policy

Hello fellow in-flight,

 

We do our best to run an honest and fair website. Our Services are very straight forward and simple. CrashPad Listers pay $49 for a one year listing and CrashPad Seekers pay $9.99 for 6 months of unlimited viewing, browsing and messaging of CrashPad Listers. We do in fact connect 1,000's of air crew, see here.

 

If a user signs-up (details are very clear before creating an account) and sends a message(s) to a CrashPad (or several), then our services have been rendered as advertised. We make no guarantees, promised or implied.


We simply host a website that allows aircrew to list CrashPads (Listers) and aircrew seeking CrashPads (Seekers) to message each other to fulfill vacancies in available CrashPads. Please see the steps we take to ensure valid listings.

 

We are sorry we cannot make every single user as happy as possible, but we try.

 

If a user has had an unauthorized charge they should contact their bank immediately to resolve the problem and make sure their credit card has not been compromised or stolen. CrashPad411.com will cooperate fully and 100% to help in any way we can to resolve the matter to protect our users.

 

Thank you for understanding, we are truly here to help.

 

Please do not hesitate to contact us with any questions or concerns.

 

Happy and safe flying!~

Sincerely

The CrashPad Family

 

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