Also see Help page.


Hello CrashPad411 friends!


Are you experiencing problems? has dozens of fellow inflight users using the website every day, both Signing-up as well as Sending Messages. If you are experiencing problems we hope it's just a random glitch or a minor oversight.


Let's walk through a couple of questions to help you get going...


What type of device are you using?


Laptop, Desktop, Tablet, or Phone? If you are using a tablet or phone, we might suggest you try using a laptop or desktop.



What browser are you using?


Website works best with Firefox or Google Chrome but should be compatible on all devices. Please try using a different internet browser.


Lastly if you are still having problems please reboot your device. 


If you still have problems emails us and we will help right away!



Happy and safe flying!~

The family